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Shipping & Returns

Delivery in Denmark 

We have free shipping on all orders to Denmark. We send with GLS, where you can pick up your parcel at the nearest parcel shop. Our delivery time is 2-4 business days, unless otherwise stated at checkout.

You are also welcome to collect from our warehouse in Kvistgård. Here you just have to select "Collection" during delivery - and then you will receive an e-mail when your order is packed and ready for collection. 

International Delivery

​Our prices for international delivery vary. You will be informed of the price of your delivery at checkout.

Right of withdrawal and return

As a customer of Spike Company, you always have a 100-day right of withdrawal - valid from the day you receive your item.

Returned goods must be sent to: 

Spike Company

Kellerisvej 66

3490 Kvistgård

Remember to enclose the invoice (or a copy thereof) in the return shipment. 

As soon as we have received your returned item, you will receive a confirmation email and we will then refund the amount to the same account with which the item was purchased. It is not possible to have the return amount transferred to another account.

* Returned goods must be unused and in the same condition as they were received and in original packaging.

Buyer pays for return shipping and is responsible for the package until Spike Company receives it. Therefore, we always recommend that return goods be sent by insured post.

Note: We do not accept return mail sent to a post office or parcel box. In such cases, it must be expected that the package will return to the sender - after which it must be sent again.


If you wish to exchange an item for another item, simply place a new order on our website and return the 'old' item. 


If you unexpectedly receive a defective or damaged item, you can make a complaint. It must be sent to Send a picture and description of the error - and we will get back to you as soon as possible with a solution to the problem. 

If the complaint concerns shipping damage, the complaint must also include a picture of the package label.


At Spike Company, we have a 5-year product guarantee - valid from the day you receive the item.

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